Refund policy

Because our products are handcrafted personal care items, all sales are final.

We do not accept returns or exchanges on opened or used products due to hygiene and safety reasons.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at:

support@beautybyrissa.com

Include:

  • Your order number
  • Photos of the damaged item(s)
  • Photos of the shipping box (if applicable)

If approved, we will gladly send a replacement or issue store credit.